Cancellation and Privacy Policy

Cancellations

Tour reservations are secured at the time of booking, with full payment by credit card upon booking. A strict 48 hour cancellation policy applies. Tours may be cancelled or altered by the client up to 48 hours before departure time. Cancellation or amendments less than 48 hours before departure incur a 100% cancellation fee charged to your credit card. Prices stated are per person, in U.S. dollars.

Minimum passenger numbers apply and we retain the right to cancel a tour if this number is not met.
In this case, there will be a full customer refund.

Privacy

During your use of our site; you may provide us with personal information (such as your name, address, telephone number, e-mail address and credit card information) for the purpose of making reservations, when requesting information or for other reasons. Mendo Insider Tours does not sell or diseminate the personal information of our users to third parties. Mendo Insider Tours may disclose your personal information if required to do so by law or court order, as requested by a government agency or by law enforcement authorities, or in the good faith belief that disclosure is otherwise necessary to protect the safety of our passengers, employees or property.